Allen Shapiro

About the Author

Allen Shapiro, Director – CCM Practice

Allen Shapiro
Managing Director, CCM & Speech Analytics Practices and Data Protection Officer

Allen brings more than 25 years of diverse experience in Marketing and Vendor Management to Macrosoft Inc. As the Managing Director of our Customer Communications Management (CCM) practice, Allen leads the Onshore and Off-shore CCM development teams. Additionally, Allen oversees pre-sales activities and is responsible for managing the relationship with our CCM software provider Quadient.

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Recent Blogs

Advantages of Technology and IT Companies Partnering with Staffing Firms Offering Visa Sponsorship
Advantages of Technology and IT Companies Partnering with Staffing Firms Offering Visa Sponsorship
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CCM in the Cloud: The Advantages of Cloud-Based Customer Communication Management
CCM in the Cloud: The Advantages of Cloud-Based Customer Communication Management
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The Rise of Intelligent Automation: A Roadmap for Success
The Rise of Intelligent Automation: A Roadmap for Success
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Accessibility and Inclusivity in CCM: Designing Communications for All Audiences
Accessibility and Inclusivity in CCM: Designing Communications for All Audiences
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