Allen Shapiro

About the Author

Allen Shapiro, Director – CCM Practice

Allen Shapiro
Managing Director, CCM & Speech Analytics Practices and Data Protection Officer

Allen brings more than 25 years of diverse experience in Marketing and Vendor Management to Macrosoft Inc. As the Managing Director of our Customer Communications Management (CCM) practice, Allen leads the Onshore and Off-shore CCM development teams. Additionally, Allen oversees pre-sales activities and is responsible for managing the relationship with our CCM software provider Quadient.

Read Bio     

Recent Blogs

Top 8 Benefits of Implementing RPA
Read Blog
9 Critical Process Automation Questions – Answered!
Read Blog
What is Technical Staff Augmentation?
Read Blog
How to find the Right Employee with Staff Augmentation
Read Blog
TOP