Allen Shapiro

About the Author

Allen Shapiro, Director – CCM Practice

Allen Shapiro
Managing Director, CCM & Speech Analytics Practices and Data Protection Officer

Allen brings more than 25 years of diverse experience in Marketing and Vendor Management to Macrosoft Inc. As the Managing Director of our Customer Communications Management (CCM) practice, Allen leads the Onshore and Off-shore CCM development teams. Additionally, Allen oversees pre-sales activities and is responsible for managing the relationship with our CCM software provider Quadient.

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Recent Blogs

Improving Quality and Security of Coding Process
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What is RPA? Top 3 Business Benefits of RPA
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Locate Your Next IT Development Center In Pakistan
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Macrosoft’s Talent Acquisition Engine: Built for Accelerated Growth and Handling Future Disruptions
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