Allen Shapiro

About the Author

Allen Shapiro, Director – CCM Practice

Allen Shapiro
Managing Director, CCM & Speech Analytics Practices and Data Protection Officer

Allen brings more than 25 years of diverse experience in Marketing and Vendor Management to Macrosoft Inc. As the Managing Director of our Customer Communications Management (CCM) practice, Allen leads the Onshore and Off-shore CCM development teams. Additionally, Allen oversees pre-sales activities and is responsible for managing the relationship with our CCM software provider Quadient.

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Recent Blogs

How Training and Automation made Macrosoft the Best Quadient Inspire Partner
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PDF Morph: Estimates of Time and Resource Savings
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CallMiner Data APIs: Take your Data and Insights from Eureka Platform Beyond
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PDF Morph: Features and Technology Stack
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