Allen Shapiro

About the Author

Allen Shapiro, Director – CCM Practice

Allen Shapiro
Managing Director, CCM & Speech Analytics Practices and Data Protection Officer

Allen brings more than 25 years of diverse experience in Marketing and Vendor Management to Macrosoft Inc. As the Managing Director of our Customer Communications Management (CCM) practice, Allen leads the Onshore and Off-shore CCM development teams. Additionally, Allen oversees pre-sales activities and is responsible for managing the relationship with our CCM software provider Quadient.

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Recent Blogs

Comparison on VFP Survey Results Vs LinkedIn Polls – 2022
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CCM Industry Trends Survey Results Vs LinkedIn Polls
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Macrosoft Explains: Is Laravel Still Relevant Today?
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PDF Document Accessibility – Providing Accessibility Solution across all communications channels on the CCM Platform
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