Allen Shapiro

About the Author

Allen Shapiro, Director – CCM Practice

Allen Shapiro
Managing Director, CCM & Speech Analytics Practices and Data Protection Officer

Allen brings more than 25 years of diverse experience in Marketing and Vendor Management to Macrosoft Inc. As the Managing Director of our Customer Communications Management (CCM) practice, Allen leads the Onshore and Off-shore CCM development teams. Additionally, Allen oversees pre-sales activities and is responsible for managing the relationship with our CCM software provider Quadient.

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Recent Blogs

Power Automate AI Builder and Scenarios
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Dazzle 3.0 Pre-Launch : Custom-built .NET Framework for Legacy Conversion
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Speech to Text Quality Assessment and Analysis: Part 2
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Cypress Web Automation: It’s Expanding Role in Macrosoft’s Web App Development Projects
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