Mingren Xiang

About the Author

Mingren Xiang

Mingren Xiang
Technical Lead, CallMiner Services

Mingren is Macrosoft's technical lead in voice and conversational analytics using the CallMiner suite of utilities. He has a Bachelor of Science from University of Wisconsin-Milwaukee.

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Recent Blogs

Impact of Call Fidelity on Accuracy of Transcriptions and Scorecards
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Is Your Business In Need of Process Mining?
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CallMiner Call Fidelity Case Study
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How AI, ML, and NLP contribute to the CCM Revolution
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