Allen Shapiro

Allen Shapiro, Director – CCM Practice

Allen Shapiro
Director, CCM Practice

Allen brings more than 25 years of diverse experience in Marketing and Vendor Management to Macrosoft Inc. As the Managing Director of our Customer Communications Management (CCM) practice, Allen leads the Onshore and Off-shore CCM development teams. Additionally, Allen oversees pre-sales activities and is responsible for managing the relationship with our CCM software provider Quadient.

Allen was instrumental in Macrosoft joining Quadient’s Partner Advantage Program and acts as the primary point of contact. He focuses on driving projects to completion on time and on budget. Allen understands the importance of partnering and deepening relationships while striving to better the customer experience.

Prior to joining Macrosoft Inc. Allen held Marketing Management positions at Charter Communications, Heraeus Kulzer, Fuji Film Medical Systems and Montage Media. Allen holds a BBA in Business Administration from Pace University and has training certificates in ISO 13485 and ISO 14971.

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