Covid 19 Message

Macrosoft’s Founder and CEO Ron Mueller, saw the Covid-19 threat very early on noting “Covid-19 represents the biggest single threat to people and businesses that I have seen in the 26 years of Macrosoft’s existence

…our leadership teams at all company locations have responded tremendously to keep everyone safe and well, and at the same time keep the company running well

Ron Mueller – CEO

Following Ron’s lead, Macrosoft’s leadership sprang into action with proactive strategies, responding to COVID-19 business challenges.

Employee well-being was our utmost priority. We confirmed that every employee was able to telecommute and had the capabilities, including secure access and tools to perform their tasks remotely without compromising productivity and data privacy

Ed Sable – President

We had robust systems in place, like the SSL VPN to On-prem, effective collaboration tools like MS Teams, MS One Drive, etc. to help virtualize communications.

Moving to work from home raised a few concerns, especially for the junior employees and trainees. We implemented a daily routine of 3 stand-up meetings within each team. Multiple communication channels were set up using MS Teams to ensure smooth functioning of the projects and encouraged team members to contact one another for help.

Within a week of inception of work from home practice, all teams were functioning smoothly, and we are proud to say none of our delivery dates were missed. In fact, we saw an increase in productivity, and we even secured appreciation emails from several clients.

G.N. Shah – CTO

Of course, it was very important to use our advanced technology to ensure that our customers’ needs were met in a safe and secure manner.

John Kullmann – VP Technology Solutions

Though we miss our office environment, we make sure to enjoy our new lifestyle. We hope this pandemic will be over soon, but until then, we will be physically apart, but always together at heart.


Staying competitive has always been a challenge, especially in this era of accelerating technology. And now, the COVID-19 pandemic has added another layer of challenges that businesses must learn to deal with.

Share this:
Recent Blogs

How AI is helping the Staffing Services
Read Blog
Importance of Data Analytics in Customer Communication Management
Read Blog
How Modern CCM Can Help Your Business Users Defeat Complexity and Gain Power
Read Blog
Customer Communication Management System for GDPR Compliance
Read Blog