Macrosoft is a leader in providing professional technical services for Robotic Process Automation. As a result of this expertise, Macrosoft conducted an industry best practices survey during August 2022. The survey was conducted using SurveyMonkey with 15 multiple-choice questions.
Requests to complete the survey were distributed to our client contact list of 7000+ RPA professionals. Additionally, survey requests were published in several RPA LinkedIn user groups.
A total of 151 individuals from companies across the United States across all industries participated in the survey. 100% of the participants completed the entire survey. Based on the diverse group that was requested to complete the survey, the robust responses across multiple companies and industries, and the high full survey completion percentage there is strong reliability in the survey results.
Microsoft Power Automate and Automation Anywhere are the predominant applications being used for RPA amongst respondents.
Processes that can be quantified in terms of measurable savings were ranked the best suited for implementation of RPA.
Technology teams are leading the push in the RPA as Business Leadership still needs to fully embrace and understand the benefits of RPA. 51% have never heard of it or only have some information on RPA.
The bottom line of the survey results, in our opinion, shows an industry in major flux, with sharp differences of views about the role of RPA applications in the present technology world.
Macrosoft is available to provide an industry expert who can present these results as requested to industry user groups.
Direct Questions about this survey and request for speaking engagements to